A company has sent us the call to action on its letterhead (without reference no on it) We have received a letter from one of the companies (textual content on the company letterhead signed by the CEO of the company ) citing that we have tried to bribe their employees to get some confidential information from their firm. The firm had sent physical copy to our office address - which we didn't receive. After a week, the same firm emailed us the scanned copy of the same letter - we have not replied to that yet. They are seeking an explanation for whom are we working for? In actual, we had approached multiple individuals working in the industry over phone and email. We requested them to give a general consultation on the industry in the capacity of individual freelance. And one of the professionals might have escalated the same thing with the firm. Pls note none of them had consulted us. We have written clearly that we need understanding at the industry level and we are not seeling any confidential data or data related to their company. Now they are asking me to reveal the name of my clients seeking the advice - which I can't because of the contract with them. Else the company is are threatening that it will go to the proper authority or forum. Should I acknowledge the email? Should I reply to them? How can I say to them that it was their employee's responsibility to tell us that he can't help because of policies?
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