Query: I play online rummy for last one year.I find a major guilty/defect in card distribution system.When i complained about this,the rummy website customer care team refused it and they told me that they had certified&International standard system.After i send evidence,they replied me that they will verify it soon.But even now(nearly 1 month),they don't verify it and also don't response my mails & phone calls.But this guilty/defect continues till now.I have solid evidence like screen shots and video recordings of many games.May i take any legal action against them???? Please help me. please mail your answer to this mail id firstname.lastname@example.org
In The Director General of Police vs Mahalakshmi Cultural association dated 13th August 2015 Hon’ble bench of Justices Madan B. Lokur and S. A. Bobde of Supreme Court of India has overruled the previous decision of Hon’ble Madras High Court saying that online rummy for cash is a game of skills and not gambling playing Rummy became legal.
But there is no set procedure for card distribution in the game of Rummy and it is not regulated by any law in our country. Since the process of distribution of cards depends upon the will of the distributor it’s very difficult to prove whether website’s distribution system is faulty or not.
However, since the website assured you of verification of the system but they haven’t done anything in this regard they have breached Rule4 of Information Technology (Intermediaries Guidelines) Rules, 2011 of India under Information Technology Act 2000 in which the website after receiving information about any defect (in this case the defect being fault in card distribution system which is unlawful and grants unlawful advantage to some players over the others) should have acted within 36 hours with you (as you were the person who reported the fault) and should have terminated the faulty system but they failed to do so. In order to obtain a decree in your favour based on Rule 4 of the above mentioned act you need to prove that the card distribution system provide unlawful advantage to some players over the others.
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